Personal details from hundreds of thousands of accounts may have been illegally accessed, admits payday lender. Wonga is investigating an "illegal and unauthorized access" to data which could affect around 245,000 customers in the UK customers and a further 25,000 in Poland.
The firm discovered the possible breach on Friday and began informing affected customers on Saturday, with the majority now contacted. The matter has also been reported to the Information Commissioner's Office and the police. Wonga says the data that unknown parties have accessed “may have included one or more of the following: name, e-mail address, home address, phone number, the last four digits of your card number (but not the whole number) and/or your bank account number and sort code.”
What to do if you're affected:
Wonga account passwords were not accessed during the suspected breach, meaning it's not necessary to change them - but you can still do so if you feel concerned. Customers whose data may have been accessed are advised to alert their bank and and ask it to keep an eye out for any suspicious activity.
Wongo passed out a letter to affected customers offering the following advice:
"Exercise vigilance: Beware of scammers or unusual online activity. Be cautious of anyone who calls you and asks you to disclose any personal information regardless of where they say they are from. If this happens, we recommend that you hang up. "
Following to this, Wonga has set up a help page on its website for customers and has a phone line for further enquiries.
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