Audio electronics giant Bose faces data mining charges over accusations that it has been covertly collecting its customers’ personal information, including tastes in music and podcasts, in cooperation with a San Francisco-based aggregator.
According to the class action suit’s lead plaintiff, Kyle Zak, who invites fellow Bose customers to join the fight, the app asks for the user’s phone number, name, email address and headphone serial number in exchange for the extra oomph. Per the suit, the app makes detailed profiles of listening history and habits. Sending that information to a third party without the user’s express consent violates what is known as the WireTap law.
This company has collected and recorded the details of music and audio files customers listen to via its Bose Connect app. They then transmit this data, along with customers’ personal identifies, to third-parties, including data miners. Consumers have no idea that this takes place, according to the suit.
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